Bosnia and Herzegovina Returns and complaints
Below we will provide valuable guidelines and answers to frequently asked questions about returns and complaints.
Whether you are already an experienced passenger of our company or have decided to travel on Centrotrans buses for the first time, we hope that this information will be helpful to you when planning your trip.
If you do not find the answer you are looking for, have additional questions, or need help, feel free to contact us by phone +387 33 213 100 or by e-mail [email protected].
I have a complaint. How can I report it?
Please contact [email protected] or call +387 33 770 835, or by mail to Kurta Schorka 14, 71000 Sarajevo.
My luggage was damaged during the trip. What can I do?
Please contact [email protected] or call +387 33 770 835, or by mail to Kurta Schorka 14, 71000 Sarajevo.
I forgot something on the bus. What can I do?
Please contact [email protected] or call the dispatcher's center for traffic +387 33 770 889 (available 24 hours).